We collect business contact details and specification notes when you submit an inquiry. This may include name, company, email, phone, category, annual volume, destination market, and any message you provide about writing instruments, refills, or desk essentials.
Inquiry data is used to respond to RFQs, prepare sample-pack suggestions, clarify product compatibility, and route requests to the relevant category contact.
We retain inquiry records only as needed for commercial follow-up, quote history, and compliance review. You may request correction or deletion of your business contact information where applicable.
We do not sell inquiry data. We may share necessary details with service providers or fulfillment partners when required to answer the request.